We are happy to relate our experience in working with Mary Lee and Jeff Shaffer to anyone considering the momentus decisions involved with the sale of your home.
Pam and I want to express the warmest “Thank You” for the sale of our Bellevue Home. Your expertise was very professional and you are highly knowledgeable on market value and buyer expectations. The process of your evaluation of our property, the pre-inspection and staging was especially beneficial to us as sellers and helped us to understand what buyers are looking for in today’s market.
Your frequent updates regarding your marketing efforts and buyer’s interest, and your persistent follow-through gave us great peace of mind and made it a pleasure to work with both of you. Your innovative approaches and initiative in securing the sale of our home was an eye-opener to us as to just how excellent you are as realtors.
We have unconditionally recommended you to our Bellevue neighbors and wish you both much continued (and well-deserved) success. You are always welcome in our new home in Bend, Oregon!
John and Pam Womack
Because of Mary Lee and Jeff Shaffer's expertise in real estate, my Somerset home sold quickly—even in these tough times. Their excellent knowledge of the market was extremely helpful in establishing a price for my home and in ultimately getting me the best price I could hope for. Their recommendations for getting the home ready for the market were very helpful and their suggestion for investing in professional staging was backed with statistics about the increased selling price of "staged" homes vs. "unstaged" homes.
They spared no expense when it came to advertising and the marketing brochure they created was beautifully photographed, well-written, and expertly printed. They exceeded every expectation I had for market exposure, with frequent open houses and over 100 buyer showings.
When offers came through they proved to have strong negotiation skills and always had my best interests at the forefront of the negotiations. Additionally, they were able to keep my house on the market during the offer/counteroffer process because of their unique business model for removing contingencies prior to getting under contract with the buyer.
Throughout the marketing, negotiation and escrow process, Mary and Jeff kept me updatedevery step of the way via frequent emails and phone calls. I am very grateful for the job Mary Lee and Jeff Shaffer did to sell my Somerset home and highly recommend them and their amazing team.
We have been residents of Somerset since 1969 and we recently sold the home in which we raised our family and enjoyed for more than 40 years, and purchased a smaller house in Somerset.We hired Mary Lee and Jeff Shaffer as our agents, as their professional expertise and knowledge of the Somerset housing market are evident to us. They advised us on every aspect of preparing our home for sale including a home inspection, repairs, staging and marketing.
We received a very high level of hands-on personal service from them, which resulted in us selling our home at a price that exceeded our expectations. We have greatly enjoyed the experience of working with them and have become friends in the process.
We would highly recommend Mary Lee & Jeff Shaffer to anyone who is thinking of selling their home. Their business model is by far the best we have seen and we are very happy with the results they achieved for us.
Bruce and Brigid Laing
Thanks to you two, my mother is settled in her new home with no worries this winter! We appreciate all the work you did to sell her house in such a shaky market. It's still hard to believe that it sold within 24 hours! I believe the staging, doing a pre-listing inspection, your pricing expertise and your unique selling strategies made all the difference.
On top of that, your willingness to help us set up all the cleaning, landscaping, repairs, etc. was an extraordinary help. Add to that, Jeff taking a day to offer a garage sale and then CLEANING the garage afterwards left us speechless (and that's not easy!). It also meant so much to me that you were willing to drive to Seattle for meetings with mom.
We truly appreciate all your kind support in this life-changing move. Please feel free to share our names with anyone who would like to talk with us about our great home selling experience!
Just a note to thank you for the fast and easy sale of my home in Bellevue. I certainly did not think that in 8 days, I would have a mutually accepted agreement at full price with no inspection contingency. Your exclusive business model worked beautifully!
In today's buyers market, selling a home is challenging to say the least. We offer our highest recommendation to Mary Lee and Jeff Shaffer for their masterful job in managing every aspect of the selling process of our Somerset home with care, professionalism, commitment to client satisfaction, and a quality result.
They know the Somerset neighborhood very well, understand cultural issues of buyers who seek to live here, and are very steady and focused toward achieving a quality result with every phone call, email, and step they take. From staging the home, creating quality marketing materials, and managing all elements of the selling process -- including negotiating, attending to the home inspection, and navigating closing -- we offer both of them our glowing thanks and our hearty endorsement.
Any seller who wants a quality result with caring, professional, attentive to detail, and market savvy professionals would be wise to engage Mary Lee and Jeff Shaffer. We are very glad we did.
Steve and Nancy Juetten
I don’t know how to thank you enough for all of the effort you put in to getting my home sold! I knew I had made a great choice, in working with both of you, right from the beginning with how thorough both of you were in setting my expectations in a market that was very challenging and in assisting me in staging my home to get prepared for the market.
You both continued the same high level of energy throughout the time that my house was on the market by consistently holding open houses, plus additional advertising, and in helping me balance my work (travel) with the requirements of selling my home – you both were always there for me and I really appreciate it! Your level of communication was amazing and I always felt that I knew exactly where we were at and our potential next steps.
The closing process was challenging for me (as I’m sure it is for most people selling their homes!), and both of you, yet again, helped me through the process and went above and beyond in your level of communication to reassure me that we were going to get to our end goal!
Your level of professionalism and expertise is amazing and was critical in getting my home sold!
Thank you both!
To Prospective Clients of Mary Lee & Jeff Shaffer,
We had the privilege of working with Mary and Jeff this past summer. We could not be more pleased at the service we received, and the results they obtained for us.
The current real estate market presents incredible challenges, for those buying as well as selling. In our case, we found a specific home that we loved, and with Mary and Jeff's help, we were able to get our offer accepted despite adverse circumstances. We then turned around, and in a very compressed period of time, put our existing Somerset home on the market.
With their expert guidance and sheer hustle, our home was beautifully staged and priced in a period of a week. Over the next two weeks, the home was marketed, drawing some 50 families to view the home. Several offers were tendered, one of which met our criteria. We were of course thrilled, but the process was not over yet!
As we moved towards closing on both properties, Mary and Jeff stepped in and overcame some big obstacles, smoothed over communications between all parties, offered wise strategies, and provided moral support amid the pressure. They gave up nights and weekends, even spending both of their birthday evenings with us, to make sure every detail was covered and we had the most up-to-date communication. The icing on the cake was that Jeff was a perfectionist at getting photos of the house, and Mary even came over one night to help us clean when she heard we were behind schedule on getting moved out. Service like this is extraordinarily rare, but it serves to show how deeply Mary and Jeff care about what they do!
We strongly endorse the work of Mary Lee and Jeff Shaffer. They combine their expert salesmanship and very intelligent business skills with experience, dedication, and integrity. They exhibit grace under pressure, are relentlessly positive, and get results! We hope that you choose to work with them, and are absolutely confident you will have the same professional, high-quality experience that we did.
With Sincere Appreciation,
John & Sandi Adami
You and Jeff have been, and continue to be, amazing. This has been an excellent experience for us and, amongst the many I know who have sold a house, very few have found it to be a positive experience. This is even more true with the current weak economy. You have made the sales experience efficient, successful, quick, and easy. Your professionalism shows in all you do. We've seen it and potential buyers and their representatives see it.
Thanks for selling the house so efficiently and thanks for the million extra things you have done along the way. We really appreciate it and feel lucky to have been working with the best team in the area. Superb job!
James & Jennifer Hamilton
You are amazing real estate professionals! We want to thank you for your hard work and superior dedication to selling our home. Your expertise in today's market, your superb analysis of our property, and your willingness to listen to our concerns made us feel very comfortable in listing our home with you. You also developed colorful, well-prepared flyers, held timely open houses and kept us well-informed throughout the whole process.
Thank you so much for your hard work!
As everyone knows, selling a home can be a very stressful time. It was very reassuring to know you had a “team” working for you. Our questions were always answered and we never felt alone in working to sell our home; we even had a few laughs along the way.
Mary and Jeff, as difficult as it might seem, I hope your future clients listen closely when you tell them your best exposure is when you first list your house and that they follow your suggestions to make their home ready for the market; after all, isn’t that why we turn to the professionals!
Roberta and Glenn Carlson